Effective date: 12 October 2026
Last updated: 12 October 2026

TimeStreak (“TimeStreak”, “we”, “us”, “our”) operates the TimeStreak mobile application and the website at https://timestreak.app (together, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Services.

If you have questions or want to make a privacy request, contact us at support@timestreak.app.

1) What TimeStreak does

TimeStreak helps users build healthier digital habits by tracking “clean time” (time away from selected distracting apps), awarding points and streaks, and enabling rewards. TimeStreak may also include parent/guardian controls and reward/payout features.

2) What information we collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically when you use the Services, and (c) information from third parties you choose to use with TimeStreak.

A) Information you provide

Depending on how you use TimeStreak, you may provide:

• Account information such as your email address, phone number (if you sign in via SMS), and identifiers associated with your login method.

• Profile information you choose to provide (for example, a display name).

• Parent/guardian controls such as a parent PIN and settings selected by a parent/guardian (for example, allowed/blocked apps, reward settings, and approvals).

• Support communications including information you include when you contact us.

B) Information collected automatically

When you use the Services, we may collect:

• Device information such as device model, operating system version, app version, language, time zone, and device identifiers.

• Usage and diagnostics data such as feature usage, in-app events, crash logs, and performance data.

• App activity data required for core functionality. To provide TimeStreak’s clean-time and blocking features, the app may collect information about:

  • which apps are selected as blocked/distracting apps, and

  • whether/when those apps were opened (and related timing/summary statistics).

  TimeStreak does not need to access the content inside other apps (for example, messages, photos, browsing content) to function.

3) Information from third parties

We may receive information from third parties when you choose to use them with TimeStreak, such as:

• Google Sign-In / Firebase Authentication: if you sign in with Google, we may receive basic account information such as your email address and a Google account identifier.

• Payment providers (Stripe): if a parent/guardian uses payout or payment-related features, Stripe processes payment information. We may receive limited information such as payout status, transaction identifiers, and whether a payment succeeded. We do not store full card details.

4) How we use information

We use personal information to:

• Provide and operate the Services (including calculating clean time, points, streaks, missions, and rewards).

• Authenticate users and secure accounts.

• Enable and enforce parent/guardian controls and approvals.

• Process rewards and payouts (including via Stripe where applicable).

• Communicate with you (support, service messages, important updates).

• Monitor, maintain, and improve the Services (analytics, debugging, performance monitoring).

• Prevent fraud, abuse, and security incidents.

• Comply with legal obligations and enforce our terms.

5) How we share information

We may share information:

• With service providers who help us run the Services (for example, hosting, authentication, analytics, crash reporting, customer support, and payment processing). These providers process data on our behalf under appropriate contractual obligations.

• With Stripe and related payment partners to facilitate payout/payment features.

• For legal reasons if required to comply with law, regulation, court order, or to protect rights, safety, and security.

• As part of a business transaction such as a merger, acquisition, financing, or sale of assets.

We do not sell personal information in the ordinary sense of selling it for money.

6) Rewards, sponsors, and offers

TimeStreak may include a shop, sponsored offers, or rewards provided by third parties. If you choose to redeem an offer, we may share the minimum information needed to fulfil that redemption (for example, a redemption identifier or confirmation that a reward was redeemed).

We do not share private app usage content with sponsors.

7) Children and young people (including under 13)

TimeStreak may be used by children, including users under 13, with parent/guardian involvement.

• Parent/guardian involvement: If you are a parent/guardian, you are responsible for supervising your child’s use of the Services and for setting up and protecting any parent PIN or approval features.

• Consent and control: Where required by law, we rely on parent/guardian consent for the collection and use of a child’s personal information.

• Deletion requests: If you are a parent/guardian and believe your child has provided personal information and you want it deleted, contact us at support@timestreak.app and we will take reasonable steps to delete it, subject to legal and operational requirements.

8) Data retention

We keep personal information only as long as necessary to:

• provide the Services,

• comply with legal obligations,

• resolve disputes, and

• enforce our agreements.

Retention periods vary depending on the type of data and why we collected it.

9) Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) International data transfers

Some of our service providers (such as cloud hosting, authentication, analytics, and payment processing providers) may store or process information outside Australia (including in the United States and other countries). We take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with this Privacy Policy.

11) Your rights and choices

Depending on your location and applicable law, you may have rights to:

• request access to personal information we hold about you,

• request correction of inaccurate information,

• request deletion of certain information, and

• opt out of certain communications.

To make a request, contact support@timestreak.app.

12) Access and correction (Australia)

If you are in Australia, you may request access to or correction of your personal information by contacting us. We will respond within a reasonable time and may need to verify your identity.

13) Third-party links

The Services may include links to third-party websites or services. We are not responsible for the privacy practices of third parties.

14) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Last updated” date above. If changes are material, we may provide additional notice in the app or by other means.

15) Contact us

For privacy questions or requests, contact:
Email: support@timestreak.app
Website: https://timestreak.app